Privacy notice
How we handle inquiry and visit data
This notice explains how we collect, use, protect, retain and delete information when you visit the site or submit an inquiry.
Only necessary information is collected
Access controls and security measures are used
Data requests can be made through the primary Telegram contact
Information we collect
When you submit an inquiry, we collect the following information:
- Preferred contact method, Telegram username or email address, and any additional details you choose to provide.
- Consent records and basic information about the page and language used to submit the inquiry.
- Campaign, referral and advertising attribution information when those parameters are present.
Purposes of processing
- Respond to your inquiry and introduce payment and integration services.
- Arrange follow-up communications and keep necessary communication records.
- Understand page and campaign performance, and investigate failed submissions, abuse or security issues.
- The form does not ask for an account password, verification code, private key or API key. Do not submit this sensitive information.
Technical services and analytics processing
Inquiry information is submitted through this site and securely processed and stored by server services. We may use Google Analytics, Google Ads and Baidu Analytics for traffic analysis and source attribution. Campaign and advertising-click information may be held temporarily in the current browser session so it can be recorded with an inquiry.
These services may process device, network, visit and event information under their own privacy rules. Your browser settings may affect this processing.
Access and security
- Access to inquiry records is limited to authorized people who process inquiries, maintain the system or perform necessary duties.
- We use access controls, server-side validation and appropriate technical measures to reduce unauthorized access, alteration and abuse, but internet transmission and storage cannot be guaranteed absolutely secure.
- Additional details are optional. Do not send an account password, verification code, private key or API key through the form, email or Telegram.
Information retention
Inquiry information is normally kept for no more than 12 months after the last meaningful interaction for replies, follow-up and source checks. Information connected with an active service relationship, security matter, legal requirement or dispute may be retained for the necessary period.
Access, correction and deletion
You may use the primary Telegram contact shown on this site to request access to, correction of or deletion of information submitted through the inquiry form. To avoid disclosing data to an unrelated person, we may first verify the contact method used in the original inquiry or other necessary information.
Contact us
Use the contact method from the original inquiry to request access, correction or deletion. We may verify the request when necessary.